Terms of Service

Welcome to Rose Liu Kitchen. By using our website and purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service carefully before accessing or using our website.

1. General Information

The website RoseLiu.com.au is operated by Rose Liu Kitchen. Throughout the site, the terms "we", "us", and "our" refer to Rose Liu Kitchen. We offer this website, including all information, tools, and services available to you, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Eligibility

By accessing our site and using our services, you confirm that you are at least the age of majority in your country or state of residence, and you have the legal authority to engage in this agreement.

3. Product Information

All products displayed on our website are subject to availability. We reserve the right to modify the prices, descriptions, and availability of products at any time without prior notice.

4. Orders

By placing an order, you agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel any order for reasons including limitations on quantities available for purchase, inaccuracies in pricing or product information, or issues identified by our fraud detection systems.

5. Payment

All payments must be made in full at the time of purchase. We accept various methods of payment as listed on the checkout page. All transactions are processed securely, and your payment information is protected.

6. Shipping

We are committed to delivering your purchases in a timely manner. Shipping costs and estimated delivery times are provided at checkout. Please note that delivery times may vary depending on your location. We are not responsible for delays caused by external factors such as customs clearance or shipping carrier delays.

7. Returns and Refunds

For information on returns and refunds, please refer to our Return and Refund Policy available on our website.

8. Gift Cards

Gift cards are subject to the terms listed in our Gift Card Policy. Gift cards are non-refundable and may only be used to purchase products on our website.

9. Intellectual Property

All content on this website, including text, images, graphics, and logos, is the property of Rose Liu Kitchen and is protected by copyright and trademark laws. You may not reproduce, distribute, or otherwise use any content without prior written permission.

10. Limitation of Liability

Rose Liu Kitchen is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services. This includes, but is not limited to, loss of profits, data, or other intangible losses.

11. Indemnification

You agree to indemnify, defend, and hold harmless Rose Liu Kitchen, its directors, officers, employees, and affiliates from any claims or demands, including legal fees, arising out of your breach of these Terms of Service or your violation of any law or the rights of a third party.

12. Changes to Terms of Service

We reserve the right to modify or update these Terms of Service at any time. Changes will be posted on this page, and it is your responsibility to check for updates. By continuing to use our website after any changes are made, you accept and agree to the revised terms.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes will be handled in the jurisdiction of the New South Wales courts.

14. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: info@roseliu.com.au
• Phone: +61 483 968 293
• Address: 243/247 Concord Rd, North Strathfield NSW 2137, Australia
• ABN: 16 210 572 303